Shipping and Delivery

At Visual Impact we are able to provide an efficient delivery service to our customers within the UK and mainland countries within the EU. Using DHL and TNT we are able to provide next working day delivery for UK deliveries providing the items are in stock and the funds have been cleared.

For our EU customers we use the highly reputable TNT delivery service, providing an effective delivery service to 27 countries within the EU with a competitive 2-7 working day timeframe.

• Shipping Information
  UK deliveries: Orders are dispatched to the cardholders address only. Deliveries are made on weekdays Mon-Fri 8.00am to 6.00pm except Bank Holidays and require a signature.


• Next working day delivery does not include Saturday delivery. If you place your order on Friday before 4:00pm then it will arrive on Monday, providing funds have been cleared and the items are in stock
  
  PLEASE NOTE THAT "AVAILABLE TO ORDER" DOES NOT MEAN THE ITEMS ARE IN STOCK, ONLY THAT THEY ARE AVAILABLE TO ORDER FROM OUR SUPPLIERS.
  
  
• PLEASE ALSO BE AWARE THAT IF YOUR CHOSEN METHOD OF PAYMENT IS BANK TRANSFER, GOODS CANNOT BE DESPATCHED UNTIL PAYMENT IS RECEIVED IN FULL. AS SOON AS THE PAYMENT IS RECEIVED AT VISUAL IMPACT YOUR ITEM WILL BE DISPATCHED.
  
  NB: All costs are based on 30Kgs max weight limit (unless specified). For weight exceeding 30kgs pls call +44 (0) 208 977 1222 for a competitive quotation. All orders are subject to approval by our verification department. We will notify you by phone or email should your order be delayed. All days quoted refer to normal 'working days'.